BankTech Submission Cut-Offs

Submission Timelines and Transaction Processing Credit Consumption per Support Package

SMME

Submissions on any SMME package requires you to finalise submissions 10 days prior to Bank Submission Date*. Submissions until 3 days prior to Bank Submission Date are possible, at increased rates.

Submission Window

Pay-As-You-Go

Basic

Bank Submission minus 10 days up to 20:00

1x

1x

Bank Submission minus 5 days up to 20:00

1.5x

1.5x

Bank Submission minus 3 days up to 20:00

2x

2x

Bank Submission minus 2 days up to 20:00

Late Service Only

Late Service Only

Bank Submission minus 1 day up to 20:00

Late Service Only

Late Service Only

Bank Submission Day up to 11:00

Late Service Only

Late Service Only

Bank Submission Day after 11:00

Late Service Only

Late Service Only

Example: If you have a Basic Support package and submit 100 instructions 7 days before Bank Submission Date, the transaction will consume 150 credits.

* Note that Bank Submission Dates are different to Action Dates.

Corporate Standard

Submissions on the Standard Corporate package requires submissions to be completed 5 days prior to Bank Submission Date. Submissions until 2 days prior to Bank Submission Date are possible, at increased rates.

Submission Window

Corporate - Standard

Bank Submission minus 10 days up to 20:00

1x

Bank Submission minus 5 days up to 20:00

1x

Bank Submission minus 3 days up to 20:00

1.5x

Bank Submission minus 2 days up to 20:00

1.5x

Bank Submission minus 1 day up to 20:00

Late Service Only

Bank Submission Day up to 11:00

Late Service Only

Bank Submission Day after 11:00

Late Service Only

Example: If you have the Corporate Standard package and submit 1,000 instructions 2 days before Bank Submission Date, the transaction will consume 1,500 credits.

* Note that Bank Submission Dates are before Action Dates.

Corporate Premium

Submissions on the Standard Premium packages require submissions to be completed 2 days prior to Bank Submission Date. Submissions until 1 day prior to Bank Submission Date are possible, at increased rates.

Submission Window

Premium

Premium Plus

Bank Submission minus 10 days up to 20:00

1x

1x

Bank Submission minus 5 days up to 20:00

1x

1x

Bank Submission minus 3 days up to 20:00

1.x

1x

Bank Submission minus 2 days up to 20:00

1.x

1x

Bank Submission minus 1 day up to 20:00

1.5x

1.5x

Bank Submission Day up to 11:00

Late Service Only

Late Service Only

Bank Submission Day after 11:00

Late Service Only

Late Service Only

Example: If you have the Corporate Premium Plus package and submit 100,000 instructions 1 day before Bank Submission Date, the transaction will consume 150,000 credits.

* Note that Bank Submission Dates are before Action Dates.

Enterprise

Submissions on the Enterprise package require submissions to be completed 1 day prior to Bank Submission Date. Submissions until 11:00 on Bank Submission Date are possible, at increased rates.

Submission Window

Enterprise

Bank Submission minus 10 days up to 20:00

1x

Bank Submission minus 5 days up to 20:00

1x

Bank Submission minus 3 days up to 20:00

1.x

Bank Submission minus 2 days up to 20:00

1.x

Bank Submission minus 1 day up to 20:00

1x

Bank Submission Day up to 11:00

1.25x

Bank Submission Day after 11:00

Late Service Only

Example: If you have the Enterprise package and submit 500,000 instructions at 09:00 on Submission Date, the transaction will consume 625,000 credits.

* Note that Bank Submission Dates are before Action Dates.

Enterprise Plus

Submissions on the Enterprise Plus package require submissions to be completed before 11:00 on the Bank Submission Date. Submissions after 11:00 are are possible, but only as a Late Service.

Submission Window

Enterprise Plus

Bank Submission minus 10 days up to 20:00

1x

Bank Submission minus 5 days up to 20:00

1x

Bank Submission minus 3 days up to 20:00

1.x

Bank Submission minus 2 days up to 20:00

1.x

Bank Submission minus 1 day up to 20:00

1x

Bank Submission Day up to 11:00

1x

Bank Submission Day after 11:00

Late Service Only

Example: If you have the Enterprise Plus package and submit 500,000 instructions at 09:00 on Submission Date, the transaction will consume 500,000 credits.

* Note that Bank Submission Dates are before Action Dates.

DebitMe Add-on

The DebitMe offering is an automated payment gateway used by thousands of call centre agents and eCommerce websites.

When using the DebitMe Add-on, regardless of your Support Package, the submission window could be customised to cater for your specific business needs.

Settlement Window

Submission Window

Same Day - 17:00

Up to 13:30 on Action Date

Same Day - 20:00

Up to 17:30 on Action Date

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